Privacy Policy
Privacy Policy – AmicaPet
At AmicaPet, we are committed to protecting your personal information and your right to privacy. This Privacy Policy explains what information we collect, how we use it, and the rights you have regarding your data.
By using our website (amicapet.com), you agree to the terms described below.
1. Information We Collect
We collect several types of information to provide and improve your shopping experience:
a. Personal Information
This includes information you provide to us directly, such as:
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Name
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Email address
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Shipping address
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Billing address
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Phone number
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Payment information (processed securely through Shopify)
We do not store your full payment details. Payments are handled securely by third-party payment processors such as Shopify Payments, PayPal, or your card provider.
b. Automatically Collected Information
When you visit our website, we automatically collect:
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IP address
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Device type
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Browser type
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Pages visited
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Time spent on pages
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Cookies and similar tracking technologies
This information helps us analyze website performance, detect fraud, and improve user experience.
c. Information from Third Parties
We may receive information from:
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Shopify (e-commerce platform)
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Google Analytics
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TikTok Pixel
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Facebook Pixel
These tools help us measure traffic and improve our marketing efforts.
2. How We Use Your Information
We use your information for purposes including:
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Processing and fulfilling orders
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Providing customer support
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Sending order updates and tracking information
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Improving website performance
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Personalized advertising and retargeting
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Detecting and preventing fraud
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Complying with legal requirements
We do not sell your personal information to third parties.
3. Cookies & Tracking Technologies
We use cookies to:
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Keep you logged in
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Remember items in your cart
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Improve website performance
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Show personalized ads on platforms like Google, TikTok, and Facebook
You can disable cookies through your browser settings, but certain features may not work properly.
4. Sharing Your Information
Your information may be shared with trusted service providers such as:
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Shopify (online store platform)
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Payment processors (Visa, MasterCard, PayPal, Shopify Payments)
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Shipping partners (USPS, UPS, FedEx, etc.)
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Marketing tools (Google Analytics, TikTok Pixel, Facebook Pixel)
These parties only access the information necessary to perform their services.
We do not sell or rent your personal information.
5. Data Retention
We retain personal information only as long as necessary to:
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Fulfill your orders
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Provide support
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Comply with legal obligations
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Resolve disputes
You may request deletion of your personal information at any time by contacting us.
6. Your Rights
Depending on your location (such as the EU, UK, or California), you have the right to:
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Access the personal data we hold
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Request correction of inaccurate data
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Request deletion of your data
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Opt out of marketing emails
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Disable cookies
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Request a copy of your data
To exercise any of these rights, contact us at: support@amicapet.com
7. Security of Your Information
We use industry-standard security measures, including SSL encryption, to protect your data.
However, no system is 100% secure, and we encourage you to use strong passwords and protect your login details.
8. Children’s Privacy
We do not knowingly collect data from individuals under the age of 13.
If we become aware that we have collected such data, we will delete it immediately.
9. Updates to This Privacy Policy
We may update this Privacy Policy from time to time.
Any changes will be posted on this page with an updated “Last Updated” date.
10. Contact Us
If you have any questions about this Privacy Policy or would like to exercise your rights, please contact us:
📧 Email: support@amicapet.com
📍 Business Address:
NexaPoint LLC
75 Omega Dr, Suite 210
Newark, DE 19713
United States