Terms of Service

Terms of Service – AmicaPet

Welcome to AmicaPet. By visiting our website (amicapet.com) and/or purchasing something from us, you agree to the following Terms of Service (“Terms”). Please read them carefully before using our website.

If you do not agree with any part of these Terms, you may not access or use our services.

1. Online Store Terms

You must be at least 18 years old to use this website or make a purchase.
You may not use our products for any illegal or unauthorized purpose.
You must not transmit viruses, malware, or any harmful code.

Violation of these terms will result in immediate termination of your access.

2. General Conditions

We reserve the right to refuse service to anyone for any reason at any time.

You understand that your content (excluding payment information) may be transferred unencrypted and involve:

Transmissions over various networks
Changes to conform to technical requirements

Payment details are always encrypted and processed securely through Shopify Payments, PayPal, or your card provider.

3. Accuracy, Completeness & Timeliness of Information

We strive to ensure that all information on our website is accurate and up to date.

However, we are not responsible if some information is inaccurate, incomplete, or outdated.

Information on the website is provided for general guidance and may be updated or corrected at any time without notice.

4. Modifications to Prices & Services

Prices for our products are subject to change without notice.
We may modify or discontinue any service or product at any time.

We are not liable for any modification, price change, suspension, or discontinuation of service.

5. Products & Services

We make every effort to display product colors and images accurately.
We cannot guarantee that your device’s display will be accurate.
Some products may have limited availability.

We reserve the right to limit quantities and discontinue products at any time.

6. Accuracy of Billing & Account Information

You agree to provide accurate and complete purchase and account details for all orders placed at our store.

You agree to promptly update your information, including:

Email
Shipping address
Billing address
Payment details

This ensures we can complete your transactions and contact you when needed.

7. Shipping & Delivery

By placing an order, you agree to our Shipping Policy, which outlines:

Processing times
Delivery estimates
Tracking information
Customs and duties
Wrong address issues

Delays caused by customs, carriers, or external factors are outside our control.

8. Returns & Refunds

Your purchase is governed by our Refund & Return Policy, which includes:

Conditions for receiving refunds
Eligibility for returns
Time limits
Exceptions
Processing times

We reserve the right to refuse returns if the product does not meet our return criteria.

9. Optional Tools

We may provide access to third-party tools (such as analytics, review apps, marketing integrations) which we do not control.

You acknowledge:

We provide access “as is” without warranties
We are not responsible for issues resulting from third-party tools

10. Third-Party Links

Our website may contain links to third-party websites or services that are not affiliated with AmicaPet.

We are not responsible for:

The content of those websites
Their privacy practices
Any damages or issues arising from their use

11. User Comments, Feedback & Submissions

If you send us comments, suggestions, or other materials, you agree that:

We may edit, copy, publish, or distribute them
You will not violate any third-party rights
Your comments will not contain unlawful or abusive material
You are solely responsible for your submissions

We have no obligation to maintain comments in confidence.

12. Personal Information

Your submission of personal information is governed by our Privacy Policy, which explains how we collect, use, and safeguard your data.

13. Errors, Inaccuracies & Omissions

Occasionally, information on our website may contain errors related to:

Product descriptions
Pricing
Promotions
Availability

We reserve the right to correct any errors without prior notice.

14. Prohibited Uses

You are prohibited from using the site:

For unlawful purposes
To solicit others to perform unlawful acts
To violate regulations or laws
To infringe on intellectual property rights
To harass, abuse, or defame
To upload malicious code
To collect personal information unlawfully
To interfere with security features

Violation may result in termination of service.

15. Disclaimer of Warranties & Limitation of Liability

We do not guarantee that:

The website will be uninterrupted
The service will be error-free
The results will be accurate or reliable

You use the service at your own risk.

In no case shall AmicaPet or NexaPoint LLC be liable for:

Any direct or indirect damages
Loss of profits
Loss of data
Replacement costs
Any consequential damages

16. Indemnification

You agree to indemnify and hold harmless AmicaPet, NexaPoint LLC, and partners from any claim or demand arising out of your breach of these Terms or your use of the website.

17. Severability

If any part of this agreement is deemed unlawful, the remaining provisions will still remain valid and enforceable.

18. Termination

These Terms remain effective unless terminated by either party.

We may terminate your access at any time if you fail to comply with these Terms.

19. Governing Law

These Terms are governed by the laws of the United States and the State of Delaware.

Any disputes will be handled by courts within Delaware, USA.

20. Contact Information

For questions regarding these Terms:

📧 Email: support@amicapet.com

📍 Address:

NexaPoint LLC

75 Omega Dr, Suite 210

Newark, DE 19713

United States