Shipping policy

Thank you for shopping with us! We partner with CJ Dropshipping to ensure reliable and efficient delivery for all orders.

Processing Time

All orders are processed within 1–3 business days after payment confirmation. Once your order has been shipped, you will receive a tracking number via email.

Shipping Time

Estimated delivery times vary by location:

  • United States, Canada, Australia, United Kingdom: 7–15 business days

  • Europe & Asia: 8–18 business days

  • Other regions: 10–25 business days

Please note: Delivery times may vary due to customs delays, public holidays, or unexpected logistics issues.

Shipping Partners

We use CJ Dropshipping’s trusted logistics network, which includes carriers such as CJPacket, USPS, YunExpress, 4PX, and others depending on your destination.

Order Tracking

Once your order is shipped, you’ll receive an email with a tracking link so you can follow your package’s journey in real time.

Incorrect Address

Please ensure your shipping address is accurate before completing checkout. We are not responsible for orders shipped to incorrectly provided addresses.

Customs & Duties

Buyers are responsible for any applicable customs fees, import taxes, or duties required by their country’s regulations.

Lost or Delayed Packages

If your package hasn’t arrived within 30 business days, please contact us at verify@nexapointglobal.com. We’ll work with CJ Dropshipping to resolve the issue promptly.